Privacy Policy

1. Information We Collect

Depending on how you use the service, we may collect the following categories of information:

• Resume and profile content: details you enter into the builder, such as name, contact information, work history, education, skills, summaries, and other resume content.
• Uploaded content: files or images you upload, such as profile photos or imported resume revision files.
• Order and transaction information: information needed to create and manage purchases, such as plan selection, order status, payment provider references, and related billing records.
• Contact information: details you submit when contacting support, sending an inquiry, or otherwise communicating with us.
• Technical and usage information: information about how the site is used, such as pages viewed, device/browser data, and general interaction data, where analytics are enabled.
• Cookie preferences: your cookie consent choice stored on your device.

2. How We Use Information

We use information we collect to operate and improve the service, including to:

• provide the resume builder and generate downloadable resume files;
• support resume revisions and re-download functionality where available;
• process payments and manage paid plans through third-party payment providers;
• provide AI-assisted writing features when you choose to use them;
• respond to support requests, questions, and other communications;
• maintain service security, prevent misuse, and troubleshoot technical issues;
• understand product usage and improve the service where analytics are enabled.

3. Legal Bases for Processing

Where applicable, we process personal data under one or more of the following legal bases:

• Performance of a contract: to provide the service you request, including resume generation, file delivery, revisions, and paid features.
• Legitimate interests: to secure, maintain, improve, and administer the service.
• Consent: where you consent to optional analytics or choose to provide information for optional features or communications.
• Legal obligations: where we are required to retain or disclose certain information by law.

4. Payments

Payments for paid features are processed by third-party payment providers such as Stripe. We do not store full payment card details on our own systems.

We may retain limited transaction-related information, such as order identifiers, plan details, payment status, and provider reference data, to confirm purchases, deliver services, prevent fraud, and support billing issues.

5. AI-Assisted Features

If you use AI-assisted writing features, the text you provide may be processed to generate suggested wording. You are responsible for reviewing AI-generated output and deciding what to include in your resume.

We do not guarantee that AI-generated text is accurate, complete, or suitable for your particular job application.

6. Cookies and Analytics

We use a cookie consent mechanism to manage optional analytics. If you accept analytics cookies, we may enable analytics tools, such as Google Analytics, to better understand how the service is used.

If you decline optional cookies, those optional analytics tools should not be initialized from the consent flow. You can also control cookies through your browser settings.

7. How Long We Keep Information

We keep information for as long as reasonably necessary to operate the service, deliver purchased features, support revisions, maintain security, resolve disputes, and comply with legal or accounting obligations.

Because the service supports paid resume generation and revision files, some resume-related and order-related data may be stored on our systems or with infrastructure providers for a period of time rather than only in your browser.

Retention periods may vary depending on the type of data, whether the data relates to a completed purchase, and whether we need the data for support, legal compliance, or fraud prevention.

8. Sharing Information

We may share information with service providers that help us operate the service, such as providers for:

• payment processing;
• hosting and infrastructure;
• file storage and file delivery;
• analytics, where enabled;
• communications or customer support tooling.

We do not sell your personal data for third-party marketing purposes.

9. Data Security

We use reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure. However, no online service can guarantee absolute security.

10. Your Rights

Depending on where you are located, you may have rights regarding your personal data, including rights to access, correct, delete, or object to certain processing, and in some cases request portability.

To make a privacy-related request, contact us at support@resumble.com.

11. International Transfers

Your information may be processed in countries other than your own depending on where our service providers operate. Where required, we rely on appropriate safeguards for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date.

13. Contact

If you have questions about this Privacy Policy or how we handle information, contact us at support@resumble.com.